Innahura Maldives Resort FAQ - Frequently Asked Questions

Frequently Asked Questions – You ask, we answer!

Have questions about Innahura Maldives Resort? We have compiled some of the frequently asked questions to help you out.

Bungalows and booking

Where can I check availability and rates?

You can check availability and prices by clicking here or by contacting us.

Where can I find special offers?

All current special offers for direct bookings are published on this page.

How many people can stay in one bungalow?

Up to 2 adults and 2 children, or maximum 3 adults can stay in a bungalow. Guests aged 15 and above are considered adults.

What is the difference Sunrise and Sunset Bungalows?

The bungalows as such are the same, it is just their location that differs. While both sides of the island have a nice lagoon for swimming, the sunset side is our guests’ preferred area as it’s located on the inside of the atoll, meaning that it’s a lot calmer, has softer sand, and is closer to the restaurant, bar and pool. The sunrise side, facing the open ocean, tends to be choppier and as such not always ideal for snorkelling and bathing. Our inter-connecting bungalows are located on the sunrise side.

What meal options are available and what do they include?

We offer full board (breakfast, lunch and dinner) and All-Inclusive Easy (full board and additional benefits – you can find the full list of inclusions here).

Does the full board include any drinks?

The full board includes house-brand water by the glass at meal times. All other beverages are chargeable.

Is bottled water provided in bungalows and how much does it cost?

You will be provided 2 1-liter glass bottles of water (house brand) per bungalow per day free of charge.

Is there a minibar in bungalows?

All bungalows feature a chargeable minibar.

Which toiletries are provided?

We provide shower gel and shampoo by Healing Earth, market leaders in holistic African beauty and wellness care. The products come in refillable glass bottles and are ocean and coral reef friendly.

Do the bungalows have a bathub?

All bungalows are equipped with a shower only. For a romantic couples’ bath indulgence, please visit the spa.

Which type of sockets are used in bungalows?

All bungalows are equipped with UK 3-pin sockets. Continental European plugs will also fit. If required, adaptors are available for purchase in the gift shop.

I would like to visit next year. When will the bookings open?

Bookings on the website open approximately 1 year in advance. For bookings beyond the 1-year window, please contact us at reservations@innahura.com.

What is the direct booking policy and what charges apply in cases of cancellation, no show or early departure?

Cancellation Policy: reservations cancelled between 30 to 16 days prior to arrival will be charged 50% of the accommodation total. Reservations cancelled 15 days and under shall be charged 100% of the total cost of stay including seaplane transfers. Full cost of accommodation and seaplane transfers will be charged for reservations staying over Christmas Eve, Christmas Day and New Years’ Eve, cancelling under 45 days prior to arrival.

No Show Policy: failing to show will result in a charge for the entire stay including seaplane transfers. In the event your international flight is delayed, the rearrangement of your seaplane transfer will be charged to your reservation.

Early Departure: the entire stay will be charged for early departure reservations.

Our plane doesn’t leave until late evening. Is it possible to get a late check-out?

The official check-out is at 12:00 p.m. Please confirm with our front office team the day before your arrival if there is an option that you keep the bungalow a bit longer. Please understand that for operational reasons this is normally not possible, however you are welcome to use the resort’s facilities up until your departure and are welcome to use the shower in the gym to freshen up before we bid farewell.

Getting here

What are the seaplane operating times?

Seaplanes operate during daylight hours only, between approximately 06h00 and 18h00 (local Maldivian time). You can find the complete seaplane policy here.

How long after our international flight has landed in Male’ can we expect to board the seaplane?

Innahura and Maldivian Seaplane work closely together to ensure that any waiting time at the comfortable seaplane lounge is kept as short as possible.

Is the seaplane transfer included in our bungalow rate, and if not, how much does it cost?

The seaplane transfer is not included in the bungalow rate. You can find the price of return seaplane transfer in the booking engine on our website.

Dining

Which meal plans are available?

You can choose between full board (breakfast, lunch, dinner) and All-Inclusive Easy.

Is Innahura able to accommodate dietary requirements or preferences?

There is a wide selection of options at every meal and a variety of dietary requirements can be accommodated for. Please communicate any restrictions or allergies to our team.

Is it possible to eat outside of the dining hours?

A selection of bar snacks can be ordered outside of regular dining hours.

What’s the dress code in the restaurant?

While we do not have a dress code on the island, we do ask that you do not enter the bars and the restaurant in your swimwear. Note that Maldivian law prohibits nudity. Shoes are optional, and many guests prefer to be barefoot.

Are drinks in the bars included in the all-inclusive packages?

A great selection of alcoholic and non-alcoholic drinks can be enjoyed as part of the all-inclusive package. The bars also offer a wide variety of premium beers, spirits and wines at an additional charge.

Are beach dinners included in the AI Easy package?

À la carte Beach Dinners and Beach Dinner events are not included in the AI Easy package and are subject to an additional charge.

Is it possible to eat in the bars?

Yes, there is a bar menu of light meals and snacks.

Escapes & Activities

How much do excursions cost?

Please visit this for a list of excursions and experiences and their prices.

Do we need to pre-book any activities (spa, water sport, excursions, diving)?

All activities can be arranged at the resort.

I’m interested in private dining and romantic escapes. Where can I find information about that and how much does it cost?

You can choose from a wide range of romantic escapes at Innahura. You can find the full list of what escapes are on offer here.

Are spa treatments included in the All Inclusive?

Spa treatments and activities are not part of the all-inclusive packages on Innahura.

Diving, snorkelling & water sports

I have never dived before. What are the best options to give it a try at Innahura?

The most suitable programme would be the Discover Scuba Diving. No prior experience is required and you will get to experience the fun of diving under the direct supervision of our instructors.

I am certified with an organisation other than PADI, can I still dive with you?

Yes, whilst we only offer PADI courses at Innahura, we are happy to accept divers from other organisations. We do ask that all divers bring with them their certifications and log books where available.

Do any medical restrictions apply to diving?

Certain medical conditions require a clearance for you to be allowed to dive. Please contact our dive centre team for more information.

Is diving included in the all-inclusive package?

Diving is not included as part of Innahura’s all-inclusive package. You can find the price list here. Guests who have dived with Prodivers before will benefit from Prodivers’ fantastic repeater programme, receiving a discount on diving.

Do I need to be able to swim to snorkel?

Whilst snorkel vests and life jackets are available at the resort, basic swimming skills are required for snorkelling.

Can I swim with manta rays and whale sharks?

The Lhavyiani Atoll has a well-established manta ray population, with sightings occurring year round – however, the best time to swim and snorkel with manta rays is usually from October – March. Whale shark sightings are rare, and although you may get lucky during your stay we wouldn’t usually expect to see them on our snorkel trips.

Are there sharks?

Yes. The Maldives is home to 26 different species of shark, although most of these live in deeper water, and you would not usually see snorkelling. Some species of reef sharks and nurse sharks can be seen on snorkel trips, however, these do not pose a danger to humans.

Which water sport activities are available?

MSTS offers rentals of canoes, SUP and lessons in windsurfing and catamaran sailing.

Do I have to be a strong swimmer for water sports?

Being comfortable in the water is necessary but buoyancy aids are also provided.

What is the best time of year to visit for windsurfing and kitesurfing?

The weather conditions and wind strength in the Maldives can be unpredictable with windy days occurring at any time of the year. The time with the more prevalent wind is typically January but this cannot be guaranteed.

Sport, other activities & events

How much do activities such as tennis and badminton cost?

Tennis, badminon, the use of the gym, volleyball and football are free of charge.

Are there any organised children’s activities?

During school holidays, eventful entertainment programmes for kids are organised.

Is there a games room?

Yes, fun with billiard, darts, board games and table football can be had at Innahura’s games room.

Is there some evening entertainment?

There’s something on every day of the week. From a cinema under the stars, a DJ night to acoustic live music and a Maldivian night, you can join our team and other guests for pleasant evening to wrap up your days in paradise.

Honeymooners’ essentials

Do honeymooners get any gifts?

Innahura honors your honeymoon by providing you the following gifts: a tropical fruit basket, a beautiful bed decoration and a bottle of sparkling wine. Simply send your wedding certificate to reservations@innahura.com. The certificate should not be older than 6 months.

When booking your honeymoon, visit this page to see if there are any special offers available for your desired dates.

Once at Innahura, honeymooners have a wide range of romantic occasions to choose from, such as romantic dining on the beach and couples’ spa treatments. These are at an extra charge.

What are the prices of wedding and photography packages?

You can find prices of wedding packages here and photography services here.

Miscellaneous

Is there WiFi at Innahura?

At Innahura we understand how important it is to share your journey with the people in your life and those quick catch-ups. We also know that your holiday is the perfect time to escape and disconnect from the hustle and bustle of everyday life. It’s all about balance, so we offer guests’ free WiFi in all bungalows and select public areas to ensure a great holiday experience.

What‘s the resort’s drone policy?

Drones are not allowed at the resort. With permission from Resort Management you can fly your drone on the nearby sandbank and Loabi Island. Drone video shooting is available with our resort photographer.

Are life jackets provided?

Life jackets are provided in each villa. For snorkelling it’s advised to rent inflatable snorkelling vests from the dive center.

Is there a gift shop at the resort?

Yes, a gift shop can be found at Innahura.